|Destination||Delivery Time||Free Shipping above|
|Germany||1-3 working days||190 EUR|
|European Union||2-5 working days||190 EUR|
|UK, Norway, Switzerland||5-7 working days||190 EUR|
|Rest of the world||5-7 working days||350 EUR|
Of course, in individual cases, there may be deviations from these time periods.
Please be aware of any fees your local customs office may charge before placing your order. We have no control over these costs and therefore cannot estimate them in advance.
We ship worldwide! For our German customers, it is also possible to have your order sent to a DHL Packstation.
Orders to Germany and Europe are shipped climate-neutral via DHL GoGreen. All other orders are sent with DHL Express.
Once your order has left our warehouse, you will automatically receive an email with the tracking link to your order.
We usually dispatch orders within 24 hours form Monday-Friday. Please note that it could take up to 3 business days during peak periods such as public holidays or sales.
Payment with Klarna Sofort
Please note that the dispatch time will take longer if you pay with Klarna Sofort. This is due to the fact that the processing time for this payment method is 1-2 days. We can only ship the order after we have received the payment confirmation from Klarna.
Our shipping boxes are made of at least 90% recycled material and printed with water-based ink. We wrap the items in 100% recycled paper. This makes the packaging fully recyclable.
For some items we offer the opportunity to pre order. The demand often surpasses the amount of items we can supply, so this way you can make sure to secure your desired item, before the official release date. Pre Orders will be sent out as soon as the goods reach our warehouse. You can find the expected shipping date on the corresponding product page.
If you happen to order a pre order item and a normal one, your order will be split into two parts. The product which is in stock will be processed and shipped out immediately, whilst the pre order item will be sent out at a later time.
We continue to ship to the UK. There may be additional costs due to duties and taxes on delivery. We have no influence or control over these charges and therefore unfortunately cannot estimate the costs in advance.
For returns, it is necessary that the initial invoice from us is enclosed with the package and that the package is declared as a return in order to avoid unnecessary customs costs.
Here you can find our return page.
Still got questions?
If you still have questions about shipping, you are welcome to contact us either via the contact form or send us an email to email@example.com.